House of Salma™ | Elegant and Modest Wear
Basma Classic Abaya
- Regular price
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$119.99 CAD
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1. SIZE CHART
Standard Size Chart (cm)
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Sizes |
36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 |
| Chest | 86 | 90 | 94 | 98 | 102 | 106 | 110 | 114 | 118 |
| Waist | 68 | 72 | 76 | 80 | 84 | 88 | 92 | 96 | 100 |
| Hips | 92 | 96 | 100 | 104 | 108 | 112 | 116 | 120 | 124 |
International Size Conversion
| Our Size | 36 (XS) | 38 (S) | 40 (M) | 42 (L) | 44 (XL) | 46(2XL) | 48(3XL) | 50(4XL) |
| Turkey/Europe | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| UK | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 |
| USA & CANADA | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| France | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Australia | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 |
Kids Size Measurements (cm)
| Our Size | 1 | 2 | 3 | 4 | 5 | 6 |
| Length(cm) | 85 | 95 | 105 | 115 | 125 | 135 |
Note: These guidelines have been issued as an estimate.
Actual product measurements may differ depending on the fabric and design/ style of the garments.
2. SHIPPING INFO
Free shipping on all Canada orders $99.99 CAD!
We offer free shipping on all Canada orders over $99.99 (before tax). We’re happy to offer free shipping to the US for orders of CA$150 or more.
Orders can take 1-2 business days for us to process. Once processed, a confirmation email will be sent to your email address.
We will provide tracking number to the customer once orders are shipped and House of Salma (HoS) will not be responsible for any lost or damaged packages after it has been shipped.
Standard shipping will arrive within 3-9 business days. Please note that the delivery time is only an estimate. House of Salma is not to be held responsible for delays to your shipment due to the carrier or postal holds issued by your country. HoS can never guarantee a delivery date. We are not responsible for any package that comes back as undelivered.
Please note: International orders may be subject to customs duties and fees, taxes and any other charges.
International orders will take slightly longer to be delivered depending upon the carrier selected. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
House of Salma is not responsible for any package a customer refuses to pay customs fees and if you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the courier. HoS will not refund any order not received, or abandoned by the courier.
3. RETURN & REFUND POLICY
Thank you for shopping with us. At House of Salma, we stand behind our products and want you to be satisfied with them. We’ll always do our best to take care of customers. However, if you would like to return/exchange your item(s), please email us at info@houseofsalma.com within 7 days of delivery with your order number, details about the product you would like to return and why you wish to return. Please read the information below. If all conditions are not met, House of Salma reserves the right to refuse the return/exchange.
Returns/Exchange
You may return your items for a refund/exchange given you meet our returns policy within 7 days from the date of delivery. We reserve the right to deny any returns that are made after this period.
Please be advised that House of Salma can only refund the original purchase price. Shipping, handling and customs/duty are nonrefundable. To be eligible for a return, your item (s) must be unused, not damaged, soiled, free from smells, fragrance, makeup, lint and stains with all labels and tags attached. Garment (s) must not have been worn and must be in the same condition that you received it. It must also be in the original packaging. We do not provide a return label; any returns costs are paid by the customer and you will be responsible for paying the re-shipping fees for exchanges. Please note: House of Salma is not responsible for shipping fees or lost returns. We will contact you regarding updates on your returns when we receive your returned package.
Please note: We reserve the right to send back any product with visible signs of wear. We do not offer store credit, refund or exchange for purchases on Hijabs, undercaps, accessories, gift cards, sales items and any orders bought with promo or coupon codes. We take great effort to ensure that the colours displayed for the products on our website are a true reflection of the products real colour. However, there might be a slight variation in the colour shade of the product from the original colour due to the limitations of viewing them on different electronic devices. We provide no guarantee if the colour of the product purchased from our website does turn out to be as expected.
Items purchased with a discount code or during a sale/promotion are considered final sale and are not eligible for a refund or exchange.
Exchanges or returns due to colour mismatch are subject to up to 30% restocking charge.
Damaged Items
If you received a damaged or defected item, please contact us via email at info@houseofsalma.com within 7 days of receiving the item or else your return will not be accepted and we will not be able to refund, exchange or provide any store credit for the item. Defective items may be exchanged or refunded at our discretion for the same model or equivalent model. We will always try our best to ensure you are happy with the outcome of your purchase. You can always contact via email for any further enquiries.
Standard Size Chart (cm)
|
Sizes |
36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 | 52 |
| Chest | 86 | 90 | 94 | 98 | 102 | 106 | 110 | 114 | 118 |
| Waist | 68 | 72 | 76 | 80 | 84 | 88 | 92 | 96 | 100 |
| Hips | 92 | 96 | 100 | 104 | 108 | 112 | 116 | 120 | 124 |
International Size Conversion
| Our Size | 36 (XS) | 38 (S) | 40 (M) | 42 (L) | 44 (XL) | 46(2XL) | 48(3XL) | 50(4XL) |
| Turkey/Europe | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| UK | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 |
| USA & CANADA | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 |
| France | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Australia | 8 | 10 | 12 | 14 | 16 | 18 | 20 | 22 |
Kids Size Measurements (cm)
| Our Size | 1 | 2 | 3 | 4 | 5 | 6 |
| Length(cm) | 85 | 95 | 105 | 115 | 125 | 135 |
Note: These guidelines have been issued as an estimate.
Actual product measurements may differ depending on the fabric and design/ style of the garments.
FAQS
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How do I know which size to choose?
- We provide a detailed sizing chart for each product. Be sure to measure yourself and compare your measurements with our chart to find the best fit. If you're between sizes, we generally recommend choosing the larger size for a more comfortable fit.
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Can I order products that are out of stock?
- Products that are out of stock cannot be ordered at the moment. However, you can sign up for our restock notifications on the product page to be the first to know when items are back in stock.
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What payment methods do you accept?
- We accept various payment methods including major credit cards Visa, MasterCard, American Express and PayPal available at checkout.
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How do I care for my purchased items?
- Care instructions vary by product and are provided on each product page. Generally, we recommend washing in cold water with similar colors and hanging to dry to preserve the quality and lifespan of your clothes.
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What should I do if I receive a defective or wrong item?
- If you receive a defective or incorrect item, please contact us immediately at info@houseofsalma.com with your order number and a brief description of the issue. We will work swiftly to resolve the matter, including arranging for a return, exchange, or refund.
House of Salma Care Guide
Maximize the life and look of your modest wear with our simple care tips:
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Fabric-Specific Washing Instructions:
- Cotton/Linen: Machine wash cold, gentle cycle; use mild detergents.
- Satin and Silk: Hand wash or use a delicate cycle; cold water is recommended to preserve sheen and softness.
- Chiffon: Hand wash gently in lukewarm water with mild detergent.
- Printed Fabrics: Wash inside out in cold water to protect prints and colors.
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Drying Tips:
- Avoid using a dryer for materials like silk and chiffon; instead, air-dry these garments to prevent shrinking and fabric damage.
- For cotton and linen, tumble dry on a low setting or air dry for best results.
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Ironing:
- Iron on low heat settings according to fabric type. Use a pressing cloth over delicate fabrics like satin and silk.
- Steam chiffon and printed dresses to avoid direct contact with heat.
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Storage:
- Store garments on padded hangers to maintain their shape.
- Use garment bags for silk and evening dresses to protect them from dust and light.
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Special Care for Abayas and Hijabs:
- Consider professional dry cleaning for embellished or delicate items.
- Store hijabs by folding them neatly or hanging them to prevent wrinkles.
Remember: Always check the care label on each garment for specific instructions. Following these guidelines will help keep your garments looking their best, ensuring they remain a cherished part of your wardrobe for years to come.